Platform Engineer
Listed on 2026-07-19
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IT/Tech
IT Support, IT Specialist
Platform Engineer
Mission Technologies, a division of HII, is hiring a Platform Developer to support our new mission in Springfield, VA. This role is responsible for designing, developing, and maintaining solutions within the organization's Service Now environment. You will work closely with stakeholders to gather requirements, implement enhancements, and ensure reliable day to day operation of our Service Now workflows and applications. In this position, you will support platform configuration, script development, system integrations, and overall platform health to meet evolving mission needs.
In this role, you'll work as a Service Now Developer supporting mission critical capabilities. Service Now experience is ideal but not required; candidates with Salesforce, BMC Remedy, or Jira Service Management/Service Desk expertise will receive structured onboarding, hands on training, and ongoing mentorship to build strong Service Now proficiency. In addition to hands on development, this role assists with maintaining system security, supporting platform life cycles, and ensuring stable, secure, and scalable Service Now operations.
This is an excellent opportunity to bring your technical knowledge to a growing team and expand your skills in one of the industry's leading enterprise platforms.
Level 3 salary range: $113,000-$160,000
Level 4 salary range: $140,000-$180,000
EssentialJob Responsibilities
- Design, configure, and implement Service Now solutions aligned with business requirements and ITIL best practices.
- Develop and customize modules, applications, workflows, and integrations within the Service Now platform.
- Translate functional and technical requirements into effective, scalable Service Now configurations.
- Build and maintain custom scripts, UI policies, client scripts, business rules, and automation workflows.
- Collaborate closely with product owners, process owners, and cross-functional teams to enhance platform capabilities.
- Troubleshoot issues, perform root-cause analysis, and deploy fixes and enhancements.
- Ensure documentation is created and maintained for configurations, customizations, and development work.
- Follow governance, security, and development standards to maintain a stable and compliant Service Now environment.
- Identify opportunities to improve processes through automation and platform features.
Level 3: 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field or High School Diploma or equivalent and 9 years relevant experience.
Level 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field or High School Diploma or equivalent and 13 years relevant experience
5+ years of Service Now (preferred), Salesforce, BMC Remedy, or Jira Service Management/Service Desk development experience.
2+ years of JavaScript development experience.
Demonstrated proficiency and expertise in the following:
- REST/SOAP API integrations
- Workflow design and automation
- Working within Agile development environments
- Supporting ITSM-based implementations and platform configuration
- Custom application development
TS/SCI clearance required with ability to obtain a CI Poly Must meet DoD 8140/CSWF for 632-Basic or be willing to obtain the appropriate credential within 6 months
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