First Shift Senior Operator

Operator Position at Raytheon

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system.

This position is expected to be a weekday first shift position (6:00am - 2:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choosing the following week.

• The operator works with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• They maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
• They assist with installing upgrades, monitors system and network performance, initiates troubleshooting, and work with other organizations.
• They will follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.

• Typically requires a Bachelor's and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 2 years' experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with Linux commands.

• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiar with technical documentation.
• Comfortable performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value:
Trust, Respect, Accountability, Collaboration, and Innovation.

Not relocation eligible.

Eligible for employee referral.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance…