Sr IT Change Manager

About INflow Federal

- founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation.

Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

The Senior IT Change Manager is responsible for leading and facilitating enterprise‑wide IT Change Management (ChM) for the program. This position ensures seamless coordination of changes across the enterprise utilizing various dashboards and IT Service Management (ITSM) tools. This role requires high-level stakeholder engagement and daily cyclical tasks with a focus on agency compliance, synchronization, managing changes throughout the Change Management lifecycle and facilitating various internal (UDS) and external (Government led) change meetings.

The Change Manager also collaborates closely with Engineering, Desktop Services, Project Management, Program Management, and Government Technical Leads to support change governance, and configuration integrity across the enterprise. The Change Manager ensures that the program's rapidly expanding enterprise remains controlled, documented, compliant, and fully aligned with AETC’s Zero‑Trust, cloud‑native, and modernization goals. The work directly enables mission continuity, security, and performance for thousands of Airmen across AETC training environments.

At INflow, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

• Review, validate, process and present change requests for coordination and approval.
• Lead, plan, and facilitate the Internal (UDS) Change Review Board cadence, supporting multiple weekly internal (UDS) Change Review Board proceedings; prepare agendas, minutes, and action items.
• Lead, plan, and Brief enterprise level changes at External Change Review Boards, supporting multiple weekly external (Government-facing) Change Review Board proceedings to ensure enterprise level changes obtain all necessary stakeholder approval prior to planned start dates.
• Ensure approved changes are documented, tracked, and implemented in accordance with agency direction and ChM standards.

• Develop and maintain the Change Management Plan (ChM Plan) and update it annually or when new requirements emerge.
• Hold enterprise-wide training sessions to ensure adherence to the established practices and procedures.

• Sustain accurate and up-to-date SOPs and workflows and ensure they are accessible to all stakeholders to establish and support a standard approach to Change Management across the UDS Program.
• Support creation and maintenance of reporting and dashboarding tools (Service + CHG tracking).
• Maintain version control, document lineage, and traceability for all Change Management artifacts.

• Ensure all changes adhere to Government‑established processes and NGA change policies.
• Coordinate with engineering teams to verify accuracy of proposed changes, implementation packages, and technical specifics.
• Track and report ChM‑related risks, discrepancies, incomplete artifacts, or baseline drift.
• Ensure that all ChM activities integrate with risk management, patch cycles, maintenance windows, STIG enforcement, and system hardening activities.
• Ensure that all ChM activities comply with Periods of Non Disruption (POND) and Maintenance Freezes initiated or enforced by agency…