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Senior Tier 2 IT Helpdesk Specialist | TS/SCI Clearance
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2026-08-22
Listing for:
Career Listings
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Sarela Tech is seeking a Sr. Tier 2 Helpdesk Specialist to support a large DoD contract at Fort Belvoir, VA.
The role covers IT service desk operations, installation, maintenance, and cybersecurity defense of data and applications in classified and unclassified environments. You will troubleshoot, resolve, or escalate issues, document outages, and ensure tickets meet SLA commitments using Remedy or Service Now, while delivering prompt customer service to DTRA personnel.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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