Systems Administrator - NMCI Desktop Support

Requisition Number: 29473

Required Travel: 0 - 10%

Employment Type:

Full Time/Salaried/Exempt

Anticipated Salary Range: $95,000.00 - $

Security Clearance: TS/SCI

Level of

Experience:

Mid

This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5

ISR systems.

HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.

Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5

ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. We look forward to meeting you.

To learn more about Mission Technologies,  for a short video:

HII’s Mission Technologies division is dedicated to delivering cutting‑edge solutions that advance national security and defense objectives. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise‑Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations.

The Systems Administrator – NMCI Desktop Support serves as the organization's NMCI Assistant Customer Technical Representative (ACTR), providing frontline coordination and support for NMCI desktop services.

You will work closely with users and NMCI service providers to ensure accurate information, proper ticket handling, and timely delivery of NMCI device provisioning, troubleshooting, and lifecycle actions.

In addition to assisting with workstation setup and refresh activities, this role supports inventory accuracy, compliance with NMCI policies, and clear communication of processes and requirements to both users and leadership.

This is an excellent opportunity to bring your desktop support expertise to a growing team and help support our mission.

Systems Administrator 1: $68,458 - $97,566

Systems Administrator 2: $85,432 - $115,087

Systems Administrator 3: $103,176 - $128,000

Systems Administrator 4: $121,394 - $144,732

You will provide front‑line coordination and desktop support for NMCI‑managed end‑user environments, ensuring users receive reliable, accurate assistance with workstation provisioning, troubleshooting, and lifecycle actions. In this role, you apply solid technical and organizational expertise to manage NMCI service requests, support hardware refresh activities, and maintain a smooth user experience across the organization.

Key responsibilities include serving as the NMCI Assistant Customer Technical Representative (ACTR), reviewing and submitting NMCI tickets, tracking service actions, and supporting device setup, onboarding, and replacement activities.

You will assist users with NMCI‑managed Windows workstation issues; coordinate with NMCI Service Desk and field technicians; and maintain accountability for NMCI‑assigned assets, inventory updates, and disposition actions.

You may also participate in organizational‑level…