Operator - Tier 2 - TS/SCI CI Poly
Listed on 2026-09-02
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IT/Tech
Systems Engineer, Unix/Linux, Technical Support, Systems Administrator
Job Title
Required Skills & Experience - active TS SCI with CI Poly
Typically requires a Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Prior experience with Linux.
Nice to Have
Skills & Experience:
- Security+ certification.
- Experience in the Intelligence Community (IC).
- Familiar with technical documentation.
- Comfortable performing normal duties collocated with the customer and other operations center residents.
- Proven ability in strong customer support.
- Strong team player with good communications and detailed problem tracking for system reports.
2nd shift (2pm - 10pm, M-F). One weekend every 5th week. Working knowledge of Linux required for all positions.
Work with other operators and data managers, the program's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies. Utilize Software skills to create automation scripts.
Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action. Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations. Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.
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