First Shift Operator

Job Title

Operator for a mission critical system at Raytheon

Location:

Springfield, VA

Security Clearance:
Top Secret/SCI Polygraph

Salary: $68,900 - $131,100

Position Role Type:
Onsite

U.S. Citizenship and security clearance are required. This position is expected to be a weekday first shift position (6:00am - 2:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential.

What You Will Do

• Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
• Assist with installing upgrades, monitors systems and network performance, initiates troubleshooting, and work with other organizations.
• Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.

Qualifications You Must Have

• Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior relevant experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with Linux commands.

Qualifications We Prefer

• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiar with technical documentation.
• Comfortable performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value:
Trust, Respect, Accountability, Collaboration, and Innovation.

Not relocation eligible. Eligible for employee referral. This position requires a security clearance.