Program Manager; Branch Manager for Field Services Branch

Program Manager (Branch Manager For Field Services)

The Program Manager (Branch Manager for Field Services) in the Real Estate Management Division, Facilities and Administration, Mission Support, Transportation Security Administration (TSA), Department of Homeland Security (DHS) duties include:

• Provides overall leadership and supervision for the division, including planning, communicating vision and objectives, setting priorities, managing budget and resources, recruiting and developing staff, approving leave, and taking corrective/disciplinary actions. Ensures workforce alignment with organizational goals and manages a multi-sector workforce.
• Leads, directs, and exercises broad authority over all phases of real estate management policies, strategic planning, and program operations for TSA. Provides innovative leadership in establishing and implementing comprehensive real estate management strategies.
• Oversees activities related to TSA's leased and owned real estate portfolios, including lease acquisition, administration, facilities operations and maintenance, construction, and real estate disposition.
• Supervises a team of Realty Services Managers (RSM) who direct, implement, coordinate, and oversee a national real estate program requiring a wide range of management support principles, processes and systems. The RSMs manage initiations and renewals of leases, which require a complex process of negotiations between and approvals by the parties.
• Provides oversight and management direction for contracted functions, ensuring efficient and effective use of public and private resources in support of TSA's mission.
• Implements policies and procedures to reduce TSA's real estate footprint through space consolidation and utilization, and operational costs by deploying energy efficiency tools, consistent with OMB guidance.
• Collaborates with TSA office directors and interacts with senior leaders within TSA, DHS, GSA, and service providers to ensure operational facility requirements are prudently executed and managed.
• Administers a diverse, enterprise-wide real estate portfolio, ensuring full compliance with federal leasing regulations, lease expirations, and portfolio performance metrics.
• Manages and executes over 500 GSA leases, ensuring terms are negotiated in the best financial interest of the agency. Navigates the GSA Reimbursable Work Authorization process, ensuring accurate funding data, budget tracking, and timely execution of tenant improvement projects.
• Provides proactive, outstanding customer service and real estate solutions to field real estate locations, addressing space requirements and facility concerns and improvements.
• Conducts special real estate projects and complex analyses, as assigned by the Director, requiring a comprehensive knowledge of program management.

Supervisory/Managerial duties includes serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit;

and when required, coordinating with customers outside the immediate organization.