Retail Receiving Support Associate, Springfield - VA - Flex

Retail Receiving Support Associate, Springfield - VA - Flex Position Details

• Location:
  
  Springfield, VA, United States
• Schedule:
  
  Part-time
• Hourly Rate: $15.00–$19.51 (based on job, location, and schedule)

As a Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from back‑of‑house storage and delivering them curbside to the customer; monitor alerts to ensure ready‑on‑time completion of Buy Online Pickup In‑Store (BOPS) orders, and you’ll help keep the stockroom and sales floor running efficiently.

You’ll also play a key part in customer interactions—greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.

• Our colleagues begin each day energized and ready to make an impact
  . They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.
• On the floor, they focus on the customer
  —from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions on the floor, during curbside pickups, or through timely and accurate order fulfillment.
• Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
• They always Finish Strong
  . Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.
• We believe service starts with each other
  —supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• And we know that excellence is a journey
  —we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
  • Understand and communicate effectively with customers, co‑workers, and supervisors.
  • Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• 401(k) match
• Medical, vision, dental, life, and disability insurance options
• PTO accruals
• Holidays
• Lifetime health and wellness coverage and 401(k) match

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.