Personnel Security Case Management Support; PERSEC

Location: Springfield, VA, US

Minimum

Clearance Required:

TS/SCI (must be able to obtain)

SAIC is seeking an experienced Personnel Security Specialist to support NGA’s Office of Security. This individual will be required to operate in a diverse security environment. The program can quickly adjudicate a polygraph for selected candidates with an active TS/SCI. An active TS/SCI is required in order to be considered for this role.

• Provide case management support to established PERSEC programs.
• Support the execution and maintenance of the day-to-day customer PERSEC programs through case management initiatives.
• Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management initiatives.
• Prepare, support, and administer PERSEC program briefings, as needed.
• Prepare, write, and present reports/whitepapers, various forms of correspondence, as required.
• Research, prepare, and maintain security procedures/guidance in support of case management.
• Brief customer leadership and other customer KC’s regarding the program requirements and regulations in support of case management initiatives.
• Appropriately and accurately maintain and update databases and files (ex People Soft security system of records, SharePoint Pages, internal file folders, etc.) with data entry in a timely manner/real time related to case management initiatives, as needed.
• Respond in a timely manner to all telephone and/or email actions, questions, or status inquires.
• Assist in maintaining distribution lists for customers to contact PERSEC for case management initiatives, as needed/required.
• Bring case management initiatives issues to the attention of the government Team Leads.
• Assist the government PERSEC team to help in developing recommendations for improvement.
• Provide service excellence in guidance and resolution to internal and external customers’ questions and inquiries in a timely manner for support to their programs.
• Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues.
• Document and provide Weekly Activity Report (WAR) actions in the designated template and timeline to the Government Lead.
• Monitor all case progress to ensure cases are completed within IRTPA/DNI mandates.
• Manage assignment, tracking, reporting and prioritization of cases as specified by the Government.
• Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense.
• Prepare the monthly metrics slides with all required information and deliver to customer leadership by the seventh business day of the month.
• Elevate issues and proposed solutions to bottlenecks precluding achievement of metrics.
• Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder.
• Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate based on classification level.
• Ensure all case data entry is current and accurate in the People Soft Investigations and Adjudication Modules.
• Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provided by the Investigations and Adjudications Branch Chiefs.
• Receive and process Electronic Deliveries (eDels) from customer Investigation Service Provider to respective branches.
• Process and maintain all customer personnel electronic fingerprinting in accordance with customer policy and procedures and Rap Back enrollment/maintenance guidelines.
• Coordinate to obtain ink fingerprinting if electronic capturing is unavailable.
• Process Other Government Agency File Procurement Request for National Agency Checks (NAC).

• Active TS/SCI required.
• Ability to obtain a polygraph.
• Bachelor’s degree or equivalent experience in a related field to personnel security.
• General knowledge of/experience in personnel security (3-6 years) in the DOD/IC.
• Attention to detail when applying personnel security case management methodologies.
• Significant experience with Microsoft Suite.
• Demonstrated experience in clear and concise writing skills.
• Excellent organizational skills to ensure meeting required timelines and Federal Investigative Standards quality standards.