First Shift Operator

About the Role

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. RTX seeks an Operator to join a high‑performing Operations and Sustainment team, embedded on‑site with customer presence, for a system considered mission critical by the government.

• Work with operators, data managers, Raytheon engineers, subcontractors, peers, customers, and product vendors to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Identify anomalies and restore operations or coordinate with senior engineers for action.
• Assist with installing upgrades, monitor systems and network performance, initiate troubleshooting, and collaborate with other organizations.
• Follow existing operational policies and procedures, troubleshoot hardware, software, and operating system issues, and escalate application problems to support teams.

• Typically requires a Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior relevant experience.
• Active and transferable U.S. government‑issued security clearance (TS/SCI with Poly) is required prior to start date; U.S. citizenship is required.
• Experience with Linux commands.
• Prefer Security+ certification and experience in the Intelligence Community (IC).
• Familiarity with technical documentation and comfort performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support, teamwork, good communication, and detailed problem tracking for system reports.

• Salary range: USD 68,900 – 131,100.
• Benefits including medical, dental, vision, life insurance, short‑term and long‑term disability, 401(k) match, flexible spending accounts, employee assistance program, parental leave, paid time off, and holidays.
• Potential eligibility for annual short‑term and/or long‑term incentive compensation programs based on level and agreement coverage.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. RTX provides affirmative action employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.