Receptionist, Customer Service​/HelpDesk

Job Description

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Want to work in a salon but still building your skills? Great Clips in Springville is hiring a receptionist who is passionate about the beauty industry. Whether you are currently enrolled in cosmetology school, recently graduated, or just exploring a career in hair, this is your chance to get hands‑on salon experience. You will manage the front desk, greet clients, and see how a top-performing salon runs day to day.

Flexible scheduling, a great team atmosphere, and a clear path to growing your career with us.

What are salon owners looking for in a great Receptionist?

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendation
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation
• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues

Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.