Museum Event Host

Position Information

• Department: Museum
• Position
  
  Reports to:
  
  Operations Supervisor
• Pay Grade: 4
• Employment Type: Part-time
• Exempt/Nonexempt: Non‑exempt

Under the direction of the Operations Supervisor, the Event Host represents the Springville Museum of Art (SMA) in providing gracious and attentive customer service to rental parties and their guests. The Event Host is responsible for following the direction of the Head Host in ensuring SMA policies are followed during events, that the facility is clean, and that the artwork, building, and equipment are protected from damage and loss.

Must be available to work evenings and occasional daytime hours, between 5‑25 hrs. per week.

• Represent the SMA and City of Springville in a positive manner.
• Provide superior customer service to rental parties, vendors, and their guests.
• Follow the direction of the Head Host.
• Coordinate with the Head Host to ensure the rental party, vendors, and guests conform to SMA policies.
• Assist in overseeing the security of the artwork, building, and equipment.
• Clean the rental facility areas before, during, and after events.
• Graciously direct rental party concerns to the Head Host.
• Handle and move art under the direction of the Head Host.
• Demonstrate professionalism and maturity.
• Work with co‑workers on set‑up & clean‑up.

All other duties as assigned.

• Must be a minimum of 18 years of age.
• Must be a high school graduate or equivalent.
• Must have at least one (1) year experience in customer service.

KNOWLEDGE, SKILLS, and ABILITIES

Demonstrated ability to provide gracious and attentive customer service is paramount. Strong interpersonal skills, work ethic, initiative, and professional presentation are crucial. Must be able to understand and follow oral and written instructions. Must be able to cultivate and maintain effective working relationships with co‑workers, supervisors, rental parties, vendors, and guests.

Performs duties for cleaning, set up/take down, and moving artwork, that may include physical effort such as lifting, bending, stooping, walking, and prolonged sitting or standing. Occasionally may lift materials weighing as much as 40 pounds.

Drug screen and background checks performed