Spa Attendant

Full-time position, 40 hours
Shifts are between 6.00 am and 10.30 pm

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose.

• Maintain the highest standards of cleanliness and presentation across all Spa, Pool, and Fitness areas.
• Regularly check and replenish towels, amenities, and refreshments in guest areas.
• Ensure pool and spa facilities are operating safely
• Greet guests with warmth and professionalism, offering assistance and directions as needed.
• Monitor guest activity to maintain a safe and enjoyable environment.
• Assist with opening and closing duties, ensuring the facility is ready for guests each day.
• Respond promptly to guest requests to deliver a seamless and memorable experience.

• Previous experience in a cleaning, housekeeping, or similar role, with a strong eye for detail.
• A good level of English, both written and spoken, to communicate confidently with guests and colleagues.
• A naturally approachable and friendly manner – you enjoy helping others and creating a welcoming environment.
• A true team player attitude, supporting and uplifting those around you.
• The ability to work flexibly, with shifts scheduled between 6:00 am and 10:30 pm.
• Strong multi-tasking skills – staying calm and organised even when things get busy.

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonus
• Free uniform
• Preferred Hotel Group discounted global hotel rates

Sopwell House introduces Cotton mill, an elegant, dynamic concept that never stands still. Constantly evolving to stay ahead, this is a unique world created for only a select group. The warmest welcome; the most elevated design; the last word in cutting-edge fitness and treatments; a uniquely positioned proposition.

A career at Sopwell House is as rewarding as you make it; it takes all kinds of people to make an exceptional spa run seamlessly and harmoniously.