Public Area Attendant

Full-Time Position (40 hours)

Work schedule varies with shifts typically scheduled between 8:00am and 7:30pm.

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious 5-star, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

• Uphold the highest standards of cleanliness and presentation throughout the hotel, ensuring every guest area is immaculate and welcoming
• Take pride in being part of our exceptional housekeeping team, where attention to detail and teamwork are at the heart of everything we do
• Take primary responsibility for maintaining public areas, including corridors, stairwells, and guest toilets, to the highest standard at all times
• Support the wider housekeeping operation by stocking supply carts, assisting with deep cleaning projects
• Play an important role in creating a memorable guest experience—because every detail matters

• A positive attitude and a willingness to learn
• Previous experience in a cleaning, housekeeping, or similar role, with a strong eye for detail.
• A naturally approachable and friendly manner – you enjoy helping others and creating a welcoming environment.
• A true team player attitude, supporting and uplifting those around you.
• Strong multi-tasking skills – staying calm and organised even when things get busy.
• Reliable, hardworking and able to work efficiently in a fast-paced environment
• Excellent teamwork skills with the ability to communicate effectively with colleagues across the hotel
• Takes pride in maintaining exceptionally high standards and supporting the wider housekeeping team

• Learning and Development:
  Access our digital learning platform, and various courses to enhance your knowledge and skills
• Health & Wellbeing:
  Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Health care cash plans: take advantage of our Health Care cash plan benefits, including 24-hours access to a GP.
• Discounted food and beverage, accommodation and spa for you and your family
• Discounts on Spa treatments and Spa days in our award-winning Cotton mill Spa
• Discount on Spa products
• Refer a Friend Scheme: earn up to £1,000 referral fee when you recommend someone to work with us
• Preferred Hotel Group discounted global hotel rates
• Free staff meals and parking

We’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at

Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.