Parts Expert

# Parts Expert Full-Time St. Michael, MNParts//Parts Expert## Description We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry.
* Exceptional Leadership
* Beautiful, Updated & Clean Environment
* Competitive PTO & Benefits Packages
* Company Training
* Opportunities for Advancement
* Quick & Efficient Interview Process
** We offer a full benefits package for eligible employees including:
*** Medical, Dental, and Vision Insurance
* Life (Voluntary and Employer Paid) and Disability Insurance
* 401(K) with company match beginning with your first contribution.
* HSA and/or FSA
* Paid Time Off, Sick Time, and Company Paid Holidays
* Employee Car Discount Program
*
* Essential Duties & Responsibilities:

*** Drive parts sales.
* Answer incoming calls.
* Follow-up on orders.
* Respond to customer inquiries.
* Provide information and updates.
* Record departmental data and make suggestions for improvement.
* Document customer quality issues and make suggestions for improvement.
* Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc.
* Maintain familiarity with all inventory products and merchandising programs and ordering systems.
* Provide troubleshooting support and service.
* Process orders in a timely and accurate manner.
* Set an example of professionalism and positivity.
* Maintain an orderly and safe working environment.
* Additional duties as assigned.
** Work Environment & Physical Abilities:
*** Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
* This position may require standing, balancing, bending or stooping for prolonged periods of time.
* This position requires corrected vision and hearing within normal range.
* This position requires the ability to work under stressful conditions or irregular hours.
** Required Education, Experience, Knowledge &

Skills:

*** High school diploma or equivalent.
* Valid driver's license and MVR in good standing.
* Excellent written and verbal communication skills.
* Multitasking Skills
* Customer Service Skills
* Conflict Resolution Skills
* Detail Oriented
* Quick Thinking
* Emotional Intelligence
* Computer Efficiency
* Ability to work any shift if needed.
* Ability to successfully complete a general abilities assessment.
* Ability to pass a post-offer background check, physical and drug screen.
** Preferred Education, Experience, Knowledge &

Skills:

*** Previous experience in a similar role.
* Knowledge of diesel engines, gas engines, drive train and suspension.
* Heavy and medium duty truck industry experience.
** Job Details:
*** Type:
Hourly
* Compensation Range: $26.00 to $34.00 an Hour

* Reports To:

Parts Manager
* Shift: 1st Shift
* Closing Date:
Open Until Filled#TW
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