Customer Service Representative
Listed on 2026-02-28
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Overview
WOW Design Studio specializes in creating unique ceramic project developments, blending color trends, innovative finishes, and cutting-edge technology. Based in Spain, WOW Design is committed to quality, detail, and excellence throughout the production process. Represented in 42 countries worldwide, its collections reflect a distinctive style that captures the essence of creativity and craftsmanship.
Role DescriptionThis is a full-time, on-site role located in Stafford, TX, for a Customer Service Representative. Responsibilities include managing customer inquiries, data entry, ensuring customer satisfaction, resolving issues, and delivering a positive customer experience. The role involves providing support to clients, maintaining clear communication, and fostering strong relationships to uphold WOW Design's high standards of service.
Qualifications- Strong skills in Customer Service and Customer Support
- Experience with Customer Satisfaction and Customer Experience strategies
- Ability to deliver exceptional service and resolve customer inquiries efficiently
- Strong written and verbal communication abilities
- Ability to work collaboratively with teams and maintain professionalism.
- Previous experience in a customer service role, preferably in design or retail industries
- Bilingual in Spanish and English, preferably but not required.
Note:
Full job description available upon request.
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