Bilingual Inside Sales Representative

Bilingual Inside Sales Representative

We are looking for a bilingual Inside Sales Representative who will be a key account manager for their assigned accounts and will be responsible for processing orders, preparing correspondences and to fulfill customer needs to ensure customer satisfaction.

Responsibilities: (Include but are not limited to):

• Assists every customer in a timely manner
• Manages orders taken by phone, fax and email, ensuring accurate data entry into the order management system
• Processes customer orders in a courteous, efficient and timely manner
• Organizes workflow to meet customer deadlines
• Manages inbound and outbound phone calls professionally, efficiently and with good communication skills
• Attends to customer questions, complaints and concerns immediately, and facilitates satisfactory resolution
• Understands and appropriately uses corporate pricing systems to quote customers
• Reviews quotes and orders for accuracy
• Confirms all costs with vendors in the case of special orders

Requirements:

• 2+ years of previous experience in inside sales
• Experience in the manufacturing industry is preferred, but not required
• Strong phone presence and experience
• Proficient in Excel
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to work in a high paced, team oriented environment
• Bilingual (English & Spanish)

Physical Demands:

The description below is intended to describe the general content and requirements for the performance of this job but is not limited to:

• While performing the duties of the job, the employee may be required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• The employee must be able to lift and/or move up to 50lbs.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Job Type &

Schedule:

Full time, Monday Friday, 8 am - 5 pm.

Job offer will be contingent to passing a drug screen, background check, providing I-9 documentation and signing a confidentiality agreement before they are able to work for the company.