Food & Beverage Team Member

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Food & Beverage Team Member – Wedgwood Tea Room

Join us at the iconic World of Wedgwood!

We’re looking for a friendly, enthusiastic Food & Beverage Team Member to join our team in the beautiful and iconic Wedgwood Tea Room at our award-winning visitor destination, World of Wedgwood in Barlaston, Stoke-on-Trent.

Home to one of Britain’s most prestigious ceramics brands, World of Wedgwood is a unique place to work. With exciting events, conferences, new facilities and activities continuing to grow across the site, there’s always something happening.

As a Food & Beverage Team Member, you’ll play an important part in creating the ultimate luxury experience for our guests. Reporting to the Restaurant Manager, you’ll be one of the friendly faces welcoming visitors, providing exceptional service and helping to make their time with us truly memorable.

What you’ll be doing:

• Welcoming and looking after our guests with a warm, friendly approach
• Delivering the high standards of service associated with the Wedgwood brand
• Building positive relationships with guests and creating a memorable experience
• Supporting exciting events, conferences and activities across the site
• Assisting with bookings and general enquiries
• Helping to maintain a welcoming, professional and beautifully presented environment

What we’re looking for:

You don’t need to have worked in a luxury environment before – what matters most to us is your enthusiasm, personality and passion for great customer service.

Ideally, you’ll have previous hospitality experience, but we’re also happy to hear from quick learners who are keen to develop their skills.

You’ll be:

• Friendly, confident and enthusiastic when meeting and welcoming guests
• Passionate about providing excellent customer service
• Well presented, professional and attentive to detail
• A great communicator who enjoys working as part of a team
• Comfortable using technology, or confident in learning systems such as Collins & Hospitality
• Positive, flexible and someone with a genuine ’can-do’ attitude

What we can offer you

Working at World of Wedgwood means becoming part of a unique destination and an iconic British brand, while enjoying a range of benefits, including:

• Free onsite gym, available 24/7
• Weekly tips on top of your hourly pay
• Flexible holidays
• Sociable working hours
• Free onsite parking
• Staff discounts across World of Wedgwood and the wider Fiskars Group brand portfolio
• Pension scheme
• Employee Assistance Programme
• The opportunity to work in a beautiful, inspiring and growing visitor destination
• A friendly and sociable team environment

The role

This is a fixed-term, part-time position until 3rd January 2027 , working 12 hours per week over 2 days , predominantly Saturday and Sunday.

Occasional evening work may be required, with prior arrangement.

Location:

World of Wedgwood, Barlaston, Stoke-on-Trent – just 5 minutes from Trentham.

If you’re looking for a sociable part-time role where you can meet people, develop your hospitality skills and be part of something truly special, we’d love to hear from you.

Last day of application:

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At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation:
We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness:
Your well-being matters to us, no matter where you are. We offer various…