DMV Customer Service Technician- Stafford CSC-

Job Title

DMV Customer Service Technician – Stafford CSC‑02626

Department of Motor Vehicles – Stafford CSC

• Salary: $19.72 per hour (may increase with relevant DMV experience)
• Wage employment limited to 1,500 hours per agency during the 12‑month period May 1 – April 30
• Maximum 29 average hours per week over the 12‑month period
• Part‑time wage position; no state benefits

• Communicate policies, procedures, and regulations
• Issue IDs and process applications
• Administer vision, driver, and in‑car road tests
• Process vehicle registrations, titling, tax, and fee collection, and other DMV‑related services
• Provide customer service and problem‑solving support in a fast‑paced environment
• Work with a team and collaborate on daily operations

• Customer‑service experience in a fast‑paced environment
• Experience using a personal computer or other automated systems
• Excellent oral and written communication skills
• Experience working on a team
• Flexibility to work Monday‑Friday and Saturday
• Strong organizational, time‑management, problem‑solving, and multitasking skills
• Attention to detail, accuracy, and ability to complete assignments on time
• Driving record with a point balance of less than six demerit points and no major convictions
• Ability to lift 10–25 pounds

• Preferred qualifications:
  
  prior relevant DMV work experience
• Vehicle and driver knowledge beneficial for role

The Department of Motor Vehicles is an equal opportunity employer.