Training Specialist

Training Specialist

We are seeking a Training Specialist to support the DMSS program. This role involves providing training expertise to a Scrum Team tasked with delivering training curricula that translate functional enhancements into user knowledge for the CODIS system. The specialist will work to ensure a positive user learning experience.

• Analyze complex software enhancements to determine the best training approach.
• Design and develop training materials to ensure the best user learning experience.
• Assist in the implementation and evaluation of training materials to ensure they are valid.
• Update training materials across various training and knowledge base learning platforms.
• Collaborate with other teams to understand the intricacies of the software application and changes that affect the end user experience.
• Interact with stakeholders including the Client Program Management Office, Scrum Development Team, infrastructure managers, and SME Team to understand end-user needs and document them as training development requirements.
• Support software testing as it may relate to GUI and Help System updates.
• Support continuous innovation by implementing industry best training practices to improve technology tools and processes.

• Must be eligible to obtain and maintain a Secret clearance.
• 2+ years analyzing, designing, developing, implementing, and evaluating training materials.
• 1+ years of Articulate 360.
• 1+ years of Instructional Design, with an understanding of e-learning course development and standards.
• 1+ years using Adobe Captivate features to develop complex training materials.
• 1+ years using Photo Shop or comparable software to create a wide range of graphics.
• Working knowledge of JIRA.
• Excellent written and oral communication skills.
• Demonstrated ability to translate software workflows and features into user training materials and knowledge bases.
• Working knowledge of MS Products including SharePoint, Word, and PowerPoint.
• Demonstrated multi-tasking ability, problem-solving skills, and a consistent record of on-time delivery and customer service.

• 1+ years of Adobe Robo Help or equivalent program to host complex training materials.
• 1+ years working knowledge of Learning Management Systems.
• Working knowledge of Azure Dev Ops.
• Experience as a classroom or online instructor.
• Experience working in an Agile environment.

The anticipated salary for this position is between $70,000.00 and $90,000.00 annually.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.