Retail Print Specialist; Stafford, VA

Retail Print Specialist (Stafford, VA) – Staples

Address: 295 Worth Avenue, Stafford, VA, 22556, US

Compensation: $13.80 - $14.05/hour

Job Type: Permanent

Print Specialists provide exceptional customer service and solutions to customers' print needs. They produce professionally finished products using print and production equipment while contributing to a fun, team‑oriented retail culture. Hiring is immediate and training in print skills is provided.

Benefits include flexible part‑time hours, generous paid time off, weekly pay, career growth opportunities, associate discounts on in‑store and online merchandise, services and warranty plans, discounts at hundreds of retailers, restaurants, and more, 401(k) plan with a company match, dental and vision insurance, and additional benefits. Compensation is based on qualifications and experience.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open‑ended questions to build relationships and understand customers' print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self‑service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned, such as assisting customers with shipping.

• Able to work a flexible schedule based on the store’s needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and a keen eye for quality issues.
• Basic computer skills to open, save, and send electronic files, and use Microsoft Word (or similar programs).
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Lift and move supplies in the 10–50 pound range and stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.