Transfer Specialist; part-time

Overview

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members to ensure processes and procedures remain in compliance. Safely and courteously drive company-owned vehicles. Maintain company vehicle cleanliness. Professional appearance and business suit are required when in contact with families; casual attire is required for vehicle maintenance.

• Safely drive company-owned professional vehicles to perform a “first call” transfer of deceased in accordance with local and state/provincial laws and company policies and procedures. Follow processes for chain‑of‑custody, paperwork, and deceased identification.
• Cooperate with first responders, Coroner, hospital staff, or Senior Living facilities and accommodate their processes and procedures.
• For home transfers, courteously and professionally interact with bereaved family members; exhibit sensitivity to the environment; minimize conversation. Follow company procedures for transferring soiled garments, bedding, or other materials; leave a warm and courteous first impression.
• Enter deceased event information into proprietary software according to company procedures.
• Transport caskets to airports, care centers, or funeral homes; assist with moving caskets.

• Wash, vacuum, and clean vehicles ensuring they are presentable.
• Fuel vehicles as necessary.
• Follow safety guidelines and expenditure processes.
• Maintain personal protective and transfer supplies in vehicles, including cleaning products.
• Identify vehicle engine or operating issues for management; drive vehicles for repair or inspection.

• High School Diploma or equivalent.

• Current state/province issued driver’s license with an acceptable driving record.

• At least one (1) year work experience as a courier or driver with direct customer interaction strongly preferred.

• Ability to adjust work schedule to support business needs, including weekends and nights.
• Ability to work on-call weekends, nights, and holidays rotation.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

• Work indoors and/or outdoors during all seasons and weather conditions.
• Local and/or multiple-location traveling required.
• Comply with Field dress code policy.

• Frequent, continuous periods of standing, up 6 hours per day.
• Climbing stairs to access buildings frequently.

• Physical effort requiring manual dexterity, including paperwork, use of calculators, computers, and phones.
• Lifting, pushing, pulling up to 75 pounds.

• Working beyond “standard” hours as the need arises.
• Local travel up to 100% using company vehicle.