Collections Specialist

Description

Position Overview:

Our team is seeking a detail-oriented and proactive Collections Specialist for a contract opportunity. In this role, you will be responsible for contacting clients to collect past due balances, managing communications, and ensuring timely payment of outstanding accounts. This position requires previous collections experience and proficiency with ERP systems.

Key Responsibilities:

+ Contact clients via phone and email to collect on past due accounts and negotiate payment arrangements.

+ Document all collection activities, correspondence, and follow-up actions in ERP systems.

+ Research and resolve payment discrepancies and client issues related to invoicing.

+ Maintain accurate records and ensure compliance with company policies and procedures.

+ Collaborate with internal teams to resolve outstanding balances and support cash flow goals.

+ Provide regular status updates to management regarding overdue accounts and collection efforts.

Requirements

Requirements:

+ 2+ years prior experience in collections, accounts receivable, or a similar role.

+ Proven track record of effectively collecting past due monies and managing difficult conversations.

+ Comfortable navigating and utilizing ERP/accounting systems.

+ Strong written and verbal communication skills.

+ High attention to detail, organizational skills, and the ability to manage multiple priorities.

+ Ability to work both independently and collaboratively.

Preferred:

+ Experience in a contract or fast-paced, high-volume environment.

+ Knowledge of applicable collection laws and regulations.

+ Strong Excel skills

+ Ability to be on site 5x a week

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .