Accounts Receivable Specialist

Description

Job Description:

Our client is seeking a Senior Collections Specialist for a fully onsite role in Stamford, CT. This position is ideal for a polished and results-driven professional with strong business-to-business and/or commercial collections experience, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Senior Collections Specialist will play a key role in managing outstanding receivables, maintaining customer relationships, and helping drive timely cash collections.

Key Responsibilities:

+ Manage a high-volume portfolio of accounts and lead collection efforts to reduce aged receivables

+ Contact customers by phone and email to secure payment and resolve outstanding balances

+ Research and reconcile account discrepancies, billing issues, short payments, and unapplied cash

+ Review aging reports regularly and prioritize collection activity based on risk and delinquency

+ Partner with internal teams including accounting, billing, customer service, and sales to resolve disputes and improve collection outcomes

+ Maintain detailed and accurate records of collection activity, customer communications, and payment commitments

+ Prepare reporting on collection status, aging trends, and high-risk accounts for management review

+ Recommend accounts for escalation or further action when appropriate

+ Support process improvements and best practices related to accounts receivable and collections operations

Requirements

Qualifications:

+ 5+ years of prior collections experience, ideally in a senior-level or high-volume environment

+ Strong track record of successful collections performance and account resolution

+ Excellent written and verbal communication skills

+ Strong attention to detail, follow-up, and problem-solving abilities

+ Ability to handle difficult conversations professionally and maintain strong client relationships

+ Strong technology skills, including Excel

+

Experience with Net Suite is strongly preferred

+ Ability to work onsite in Stamford, CT, 5 days per week

Preferred Background:

+ Experience in B2B collections, accounts receivable, or credit and collections

+ Comfortable working with large data sets, reporting, and account reconciliation

+ Proven ability to manage competing priorities and meet deadlines

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