Accounts Receivable Specialist

Senior Collections Specialist

Our client is seeking a Senior Collections Specialist for a fully onsite role in Stamford, CT. This position is ideal for a polished and results-driven professional with strong business-to-business and/or commercial collections experience, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Senior Collections Specialist will play a key role in managing outstanding receivables, maintaining customer relationships, and helping drive timely cash collections.

Key Responsibilities:

• Manage a high-volume portfolio of accounts and lead collection efforts to reduce aged receivables
• Contact customers by phone and email to secure payment and resolve outstanding balances
• Research and reconcile account discrepancies, billing issues, short payments, and unapplied cash
• Review aging reports regularly and prioritize collection activity based on risk and delinquency
• Partner with internal teams including accounting, billing, customer service, and sales to resolve disputes and improve collection outcomes
• Maintain detailed and accurate records of collection activity, customer communications, and payment commitments
• Prepare reporting on collection status, aging trends, and high-risk accounts for management review
• Recommend accounts for escalation or further action when appropriate
• Support process improvements and best practices related to accounts receivable and collections operations