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Office Service Specialist
Job in
Stamford, Fairfield County, Connecticut, 06901, USA
Listed on 2026-06-02
Listing for:
Ricoh Americas Corporation
Full Time
position Listed on 2026-06-02
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Data Entry
Job Description & How to Apply Below
Location:
Hybrid (onsite presence required based on business needs)
Employment Type:
Full-time
About the Role
We are seeking an Office Services & Managed Services Specialist to support daily operations across Records & Information Management (RIM), mailroom services, check processing, and reception coverage. This role plays a key part in ensuring operational accuracy, strong internal controls, excellent customer service, and continuity of onsite services within a hybrid work environment.
What You'll Do
* Manage the full lifecycle of records (intake, storage, retrieval, and disposition) in compliance with retention and regulatory policies
* Print, verify, and distribute checks; perform quality controls, identify discrepancies, and support month‑end reconciliation and reporting activities
* Coordinate inbound and outbound mail, shipping, and courier services
* Provide backup reception and front‑of‑the‑house coverage, including visitor management and hospitality support
* Maintain tracking systems and prepare accurate data to support reporting, audits, and internal controls
* Collaborate with internal teams to resolve issues and meet service expectations
* Participate in cross-training and continuous process improvement initiatives
* Adhoc responsibilities as required
What We're Looking For
* Experience in office services, mailroom operations, records management (RIM), financial processing, or reception support preferred
* Experience supporting reception, front‑desk, or front‑of‑the‑house environments
* Strong analytical skills with demonstrated ability to support month‑end reporting, reconciliation, and audit readiness
* High attention to detail with ability to identify variances and data inconsistencies
* Ability to manage multiple priorities in a fast-paced environment
* Proficiency in Microsoft Office, particularly Excel, and related business systems
* Strong communication, customer service, and problem-solving skills
Core Skills & Competencies
* Customer service excellence
* Accuracy and accountability
* Collaboration and adaptability
* Professionalism and discretion
Physical Requirements
* Ability to lift up to 50 lbs unassisted
Work Environment
* Regular onsite presence and flexible coverage based on business needs
* Cross-functional support is required to ensure continuity of operations
Equal Opportunity Employer
We are an equal opportunity employer and are committed to fostering an inclusive and welcoming workplace.
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