Pediatric Front Desk Specialist Full-Time

Benefits:

• Free uniforms
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance
• Health insurance

Full-Time | Monday–Friday |

At Summer Pediatrics, we believe every child deserves exceptional care—and every family deserves to feel welcomed from the moment they walk through our doors. We are looking for a friendly, organized, and compassionate Pediatric Front Desk Specialist to become an essential part of our growing team.

If you enjoy helping people, thrive in a fast-paced environment, and love working with children and families, we'd love to meet you!

Summer Pediatrics is a well-established, independent pediatric practice serving families in Stamford and the surrounding communities. Our mission is to provide compassionate, high-quality pediatric care while creating a positive experience for every patient and family.

Our front desk team is the heart of our practice. We are looking for someone who shares our values of:

• Compassion
• Empathy
• Excellence
• Accessibility

As our Pediatric Front Desk Specialist, you'll be the first smile our families see and the first voice they hear.

Your responsibilities include:

• Welcome patients and families with warmth and professionalism
• Answer a high-volume, multi-line phone system and assist callers courteously
• Schedule, confirm, and reschedule appointments
• Verify insurance eligibility and collect accurate demographic information
• Register new patients and update electronic medical records (eCW experience is a plus)
• Collect copays and balances while explaining office policies
• Process referrals, forms, and incoming documents
• Communicate effectively with providers and clinical staff to ensure smooth patient flow
• Assist families with the patient portal and registration forms
• Keep the reception area organized, welcoming, and child-friendly
• Perform additional administrative tasks to support daily office operations

• Has exceptional customer service skills
• Enjoys working with children and families
• Stays calm and organized in a busy environment
• Can multitask while maintaining accuracy and attention to detail
• Is dependable, positive, and a team player
• Communicates professionally in person and over the phone
• Takes initiative and enjoys solving problems

• Pediatric office experience is a plus
• Spanish-speaking preferred
• Experience with electronic medical records (eCW preferred)
• Comfortable using Microsoft Office and basic computer applications
• Excellent verbal and written communication skills
• High school diploma or equivalent required

At Summer Pediatrics, you're more than an employee—you become part of a team that truly cares about each other and the families we serve. We believe in teamwork, continuous learning, and creating a workplace where everyone feels valued.

Every phone call, every smile, and every interaction helps make a difference in a child's healthcare experience.