Business Operations Manager

This is a hands-on, cross-functional role supporting the modernization and strategic oversight of global operations. The position blends project-based responsibilities with ongoing business management activities. You will help drive operational efficiency, implement new systems across the trade lifecycle, and support executive leadership with metrics, reporting, and vendor oversight.

• Partner with operations stakeholders to gather and document business requirements with a focus on workflow optimization, STP, and control improvements
• Assist in delivering systems and tool implementations; support testing to confirm alignment with documented requirements
• Contribute to user documentation, training materials, and project status reporting

• Prepare monthly management reporting packages, including key metrics and performance insights for senior leadership
• Track budgets, project costs, and vendor engagements
• Maintain documentation for operational processes, project plans, and departmental reporting
• Support oversight of vendors, including reporting on deliverables and contract metrics

• 4–7 years in Operations-focused projects and/or system implementations, ideally within a buy-side trading environment
• Strong communication and interpersonal skills
• Excellent organizational and prioritization abilities; able to work independently with limited supervision
• Strong analytical and problem-solving orientation
• Advanced Excel skills for data analysis and presentation
• Proficiency with PowerPoint and preparation of executive-level materials
• Solid understanding of securities products—including listed, OTC, and derivatives—and familiarity with the full trade lifecycle preferred
• Knowledge of operations systems such as OMS/EMS, trade capture tools, and/or portfolio management systems strongly beneficial

• Professional, detail-oriented, and highly organized
• Strong written and verbal communication
• Able to take initiative, multitask, and manage time effectively
• Collaborative mindset aligned with the firm’s emphasis on respectful interaction and high performance