Sales Operations Manager

Sodali & Co is a recognized global capital markets stakeholder advisory firm, serving over 2,000 clients in more than 65 countries. The Firm advises a diverse and global client base including many of the world’s largest companies. Formed by the mergers of several market‑leading capital markets stakeholder engagement consultancies, Sodali is the largest global shareholder services firm in the world. The Firm operates out of three global headquarters in New York, London, and Sydney and is supported by 12 regional offices in major financial capitals around the world.

Sodali provides a full suite of shareholder, sustainability, and strategic communications advisory services that, together, enable the Firm to deliver clients differentiated insights, integrated expertise, and bespoke advice to address complex interconnected issues, identify and capitalize on strategic opportunities, and drive successful business outcomes.

• Shareholder Advisory services include M&A Advisory, Activism Preparation and Defense, Board Governance Services, Corporate Governance Advisory, Proxy Solicitation, Capital Markets Intelligence, Global Debt and Bondholder Services, and Stakeholder Research.
• Sustainability services include ESG Assessment, Strategy & Implementation, and Communications Advisory.
• Strategic Communications services include Corporate Communications, Financial and Transaction Communications, Investor Relations, Public Affairs and Campaigns, Crisis and Special Situations, and Research.

The Sales Operations Manager will lead our Sales Ops efforts in North America and play a critical role in strengthening and scaling our sales and revenue operations, with a primary focus on improving visibility, accuracy, and consistency across the sales funnel. This role will partner closely with senior leaders across Finance, Operations, and client‑facing practitioners to ensure all new and existing business opportunities are captured, structured, and forecasted effectively.

This is a highly collaborative and hands‑on role, ideal for someone who combines strong process discipline with solid business judgment and communication skills. You will act as the central point of coordination for sales data, helping translate sales and revenue activity into clear, actionable insights for FP&A and Finance leadership.

This position follows a hybrid work model, combining remote flexibility with in‑person collaboration to foster productivity, teamwork, and engagement. The office location for this role is in Stamford, CT.

• Own use of Sales Force as a CRM in terms of purpose, configuration, and hygiene standards
• Ensure accurate opportunity stages, standardized and reasonable probability weightings, and ensure value outputs match commercial intentions
• Produce regular pipeline reports, dashboards, and actionable insights for global leadership
• Implement and enforce data‑quality standards—required fields, data integrity checks, senior management approval for high value additions and changes
• Introduce core CRM activity based metrics per practitioner –e.g. meetings, phone calls, referrals, events
• Partner with Finance leadership and market practice leaders to produce Annual Budget and reforecasts three times a year, with scenarios and variance analysis as needed
• Provide early‑warning insights into revenue risk
• Maintain and monitor core activity‑based metrics
• Ensure Sales Ops data and particularly signed proposals accurately reflected in Finance systems and analytics dashboards output (Sales Force, Net Suite, Power BI)
• Evaluate and implement process improvements (pipeline weighting, workflow automation)
• Onboard new practitioners with Sodali approach to pipeline and CRM usage

• Track competitive intelligence—win/loss reasons, competitor pricing shifts, market patterns
• Ensure account directors have necessary data for upcoming retainer/recurring renewal cycles, pricing reviews, and upsell strategies

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 3 years of experience in sales ops, client…