VP, Technology Change Management

• Lead the organizational change, product marketing, communications, and enablement efforts for Sales and Services technology initiatives
• Ensure technology-driven initiatives are successfully adopted and deliver measurable value
• Conduct comprehensive impact analyses and assess change readiness
• Develop and execute enablement frameworks and training programs
• Create and deliver integrated communication strategies to inform and inspire stakeholders
• Establish measurement frameworks to track adoption and business impact
• Oversee user support and analyze support ticket trends
• Foster a culture of simplification and innovation within the team
• Lead, mentor, and develop a high-performing team across Change Management, Communications, and Enablement

Requirements

• 10+ years’ progressive experience in business operations, transformation, enablement, or technology change management
• Leadership experience managing cross-functional teams; front-line managerial experience in Sales or Service roles preferred
• Knowledge of change management and enablement principles, methodologies, and tools (e.g., Prosci, ADKAR, Kirkpatrick)
• Proven ability to manage complex change and capability-building programs
• Experience developing and executing strategies to position, promote, and drive adoption of technology products or initiatives
• Exceptional project/program management skills
• Outstanding written and verbal communication skills
• Strong business partner with the ability to influence and build consensus
• Adept at leading strategic conversations with senior leaders and external partners
• Demonstrates intellectual curiosity, agility, and a passion for continuous improvement
• Bachelor's degree required; MBA or advanced degree preferred.

Core Competencies

Demonstrates expertise in leading organizational change and technology adoption through effective enablement frameworks, communication strategies, and measurement frameworks. Proven ability to mentor high-performing teams and manage complex change initiatives in business operations and transformation.

Highest-signal resume keywords

• Change Management
• Enablement Frameworks
• Project Management
• Communication Strategies
• Leadership Experience

ATS Optimization Keywords

Hard Skills

• Business Operations
• Transformation
• Technology Change Management
• Impact Analysis
• Adoption Strategies
• Prosci
• ADKAR
• Kirkpatrick
• Capability-Building Programs
• Measurement Frameworks

Soft Skills

• Outstanding Communication Skills
• Influencing Skills
• Consensus Building
• Intellectual Curiosity
• Agility

Certifications & Qualifications

• Bachelor's Degree
• MBA or Advanced Degree