Manager, Business & Travel Operations

The Manager is responsible for providing operational, logistical, and administrative support across business operations, corporate travel, events, and strategic initiatives. This role serves as a key partner to leadership and cross‑functional teams, ensuring the successful execution of travel programs, operational projects, meetings, events, and day‑to‑day business activities.

The ideal candidate is a highly organized and proactive professional with experience managing complex travel logistics, supporting operational initiatives, and coordinating cross‑functional projects in a fast‑paced environment. This individual must be comfortable balancing strategic priorities with hands‑on execution while serving as a trusted operational resource across multiple business functions.

• Travel & Event Operations: Provide on‑site operational support at domestic and international events, serving as a primary point of contact for travel‑related needs and proactively troubleshooting issues as they arise; coordinate end‑to‑end logistics for executives and VIPs, including travel, accommodations, ground transportation, and on‑site support; support charter travel operations, including passenger manifests, itineraries, and travel documentation; manage departmental travel requests for premium events, including headcount tracking, booking deadlines, and stakeholder communications;
  
  partner with internal and external travel providers to ensure seamless execution of event logistics.
• Administrative & Business Support: Provide day‑to‑day administrative and operational support across multiple business functions; support planning and execution of operational initiatives, business process improvements, and projects; identify opportunities to improve workflows, enhance efficiency, and streamline operational processes; prepare reports, summaries, operational updates, and business communications; manage sensitive and confidential information with professionalism and discretion; handle ad‑hoc assignments, special projects, and emerging business priorities as required.

• 5+ years of experience in operations, project coordination, business operations, travel management, event operations, or administrative support.
• Experience coordinating domestic and international travel logistics.
• Experience supporting live events, large‑scale meetings, or operational programs.
• Experience managing multiple projects simultaneously in a fast‑paced environment.
• Experience supporting senior leaders and cross‑functional business teams.
• Experience with in sports, entertainment, media, technology, or similarly dynamic organizations preferred.

• Exceptional organizational, prioritization, and time‑management skills.
• Strong project management and problem‑solving capabilities.
• Self‑starter with a strong sense of ownership, initiative, and accountability.
• Ability to anticipate needs, identify risks, and proactively implement solutions.
• Excellent verbal and written communication skills with the ability to engage effectively at all levels of the organization.
• Ability to manage multiple priorities and shifting deadlines in a fast‑paced environment.
• High attention to detail with a commitment to accuracy and quality.
• Strong interpersonal skills with a collaborative, team‑oriented mindset.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Ability to quickly learn and adapt to new systems, technologies, and operational tools.

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