Alpha Product - Interoperability Manager, AVP

Assistant Vice President, Alpha Product – Interoperability Manager

We are looking for an Assistant Vice President, Alpha Product – Interoperability Manager reporting directly to the Managing Director, Alpha Product / Interoperability. You will support the Aladdin Provider operating model by managing governance oversight, control execution, relationship management, and service delivery alignment between Black Rock Solutions (BRS), State Street Alpha, Global Delivery, and investment operations stakeholders.

The team you will be joining is part of Investment Services / Alpha Aladdin Product, a function that is vital to State Street because Aladdin interoperability is central to the provider operating model. The role helps align BRS, Alpha, Middle Office and Back Office operations, PDX implementation, controls, audit readiness, data integrity, and client delivery for State Street Back Office clients on Aladdin.

As an Assistant Vice President, Alpha Product – Interoperability Manager, you will:

• Provide product support for the Aladdin Provider operating model at State Street, with a working understanding of the investment operations functions performed by State Street.
• Act as the primary relationship lead for Aladdin Provider / BRS, managing day-to-day engagement, service delivery alignment, and issue escalation across Back Office functions, PDX implementation, and State Street Back Office clients on Aladdin.
• Establish and execute governance frameworks supporting Global Delivery across Application Inventory Warehouse (AIW), Aladdin intellectual property attestations for licensed Middle Office / Back Office users, and related control routines.
• Drive Alpha compliance for Aladdin Provider audit readiness, including support for internal audits, external audits, regulatory reporting, third-party risk management, documentation, and control evidence.
• Lead governance forums, incident reviews, and service reviews, providing transparency into volumes, exceptions, key risk indicators, SLAs, KPIs, and STP reporting.
• Coordinate escalation management across operations, technology, BRS stakeholders, and global teams to support timely issue resolution and clear stakeholder communication.
• Provide North America continuity and support to the Aladdin Provider reporting team in Poland responsible for reporting on Aladdin Back Office transactions and related data sets.
• Identify and implement process improvements and straight-through-processing enhancements to reduce manual intervention and strengthen controls.

These skills will help you succeed in this role:

• Strong governance, control, and operational risk mindset.
• Client and stakeholder relationship management across senior, operational, technology, and vendor-facing audiences.
• Analytical problem solving, data integrity focus, and reconciliation oversight.
• Cross-functional leadership and clear communication across global teams.
• Continuous improvement mindset, with a focus on operational resilience, automation, and STP.

• Bachelor's degree in Finance, Economics, Business, Information Systems, or a related field.
• 5–8+ years of experience in fund accounting, custody operations, investment operations, securities processing, or capital markets operations.
• Strong understanding of State Street Back Office and Middle Office operations; experience with the Aladdin operating model or comparable front-to-back investment platform preferred.
• Experience with governance, controls, client relationship management, audit readiness, third-party risk management, and service delivery routines.
• Familiarity with post-trade architecture, financial transaction messaging standards, reconciliation, exception management, and reporting metrics.

• Ability to work effectively across North America, Poland, and broader global stakeholder groups.
• Ability to manage multiple priorities in a deadline-driven environment while maintaining strong documentation, control evidence, and audit trails.
• Occasional flexibility may be required to support global governance forums, operational issue…