Assistant Center Sales Manager, Stamford

Assistant Manager (ACSM)

We're looking for a high-energy, people-first Assistant Manager (ACSM) who knows how to create an incredible guest experience while motivating a team to perform at its best.

As a key member of our Center Leadership Team
, you'll partner closely with the Center Sales Director to bring the EWC Growth culture to life every day. You'll coach and develop the front-of-house team, help drive sales and KPIs, keep center operations running smoothly, and make sure every guest leaves feeling confident, cared for, and excited to come back.

This is a full-time, hourly leadership position with strong earning potential, great benefits, and room to grow.

• Train, coach, and motivate Guest Service Associates to deliver an exceptional guest experience
• Onboard new team members and set them up for success from day one
• Support scheduling, shift coverage, and day-to-day personnel management
• Co-lead Strut sessions and facilitate one-on-one coaching conversations
• Review employee timesheets and support accurate payroll processing
• Create a culture of accountability, energy, teamwork, and results

• Lead from the front by educating guests on Wax Passes, Services, and Products
• Help the team achieve sales and performance goals through coaching and real-time feedback
• Support guest acquisition, retention, and retail sales initiatives
• Help develop and execute local store marketing efforts through grass-roots marketing opportunities

• Set the standard from check-in to check-out
• Process appointments, payments, refunds, and guest requests with confidence and professionalism
• Optimize the Reservation Book based on guest needs and Associate availability
• Monitor guest satisfaction and step in quickly to resolve concerns
• Make sure every interaction reflects the EWC Growth standard

• Support weekly and monthly retail and COGS inventory counts
• Complete weekly bank deposits and cash reconciliation
• Help oversee center cleanliness, safety, maintenance, and organization
• Keep the front desk, storage areas, and shared spaces guest-ready at all times
• Jump in wherever needed to keep the team and center performing at their best

If you're competitive, people-focused, sales-minded, and ready to grow your leadership career, we want to meet you.

• Have 2+ years of leadership or management experience, preferably in retail, hospitality, beauty, fitness, or another fast-paced customer-facing environment
• Are a current Key Holder or emerging leader ready for your next step
• Love coaching people and helping them win
• Are comfortable talking about sales, goals, and KPIs — and know how to motivate a team around them
• Have experience with POS and computerized scheduling systems;
  Zenoti preferred
• Communicate clearly, professionally, and confidently
• Stay organized and composed when things get busy
• Bring positive energy, strong judgment, and a solutions-first mindset
• Aren't afraid to roll up your sleeves and lead by example

$19-$21/hour
, based on experience,
plus serious earning potential:

• Up to $6,000 in annual commission based on monthly sales targets
• Additional commission on Wax Pass sales
• Medical, Dental + Vision insurance
• 401(k) plan
• Life insurance
• Paid parental leave
• 50% off retail products
• Complimentary waxing services at any of our centers

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.