Strategic Operations Lead

Working at Fnality

Here at Fnality, we are powering the future of finance, together: combining best in class technology with free-flowing creativity, and expertise that can make business better for everyone. There are no precedents for what we’re doing. With you on our side, we’ll be setting new ones every day.

In a complex world, we are here to bring clarity and make positive change.

Be your best:We have a supportive culture that helps to bring the best out of each and every single one of our employees.

Feel free to explore:Bring your new ideas and help us to solve problems together by joining a community of experts.

Be part of something bigger:We will support you by fostering an open, honest culture, that enables flexibility and wellbeing. Feel part of something bigger while being yourself.

Feel empowered:We want you to feel empowered. The nature of our business can help make this a reality. We have the agility, speed and innovation of a start-up, and a flexible working environment that enables this.

The Strategic Operations Lead, reporting to the Group Chief of Staff and Head of Strategic Operations, will play a critical role in maximizing CEO and Group Executive Committee effectiveness and enabling disciplined enterprise-wide execution of Fnality’s Strategy. The role-holder will translate strategic priorities into actionable plans, decision-quality materials, governance rhythms, performance insights and follow-through mechanisms, ensuring leaders have the clarity, structure and information required to make timely decisions and deliver against enterprise prioritise.

Acting as a trusted partner to ExCo and senior leadership, the role will help drive organisational effectiveness, governance excellence, and operating model maturity across Fnality by establishing and managing the frameworks, processes, and disciplines required to support effective decision‑making, strategic planning, performance management, and organisational alignment.

This role sits at the intersection of strategy, governance, operations, and organisational transformation, ensuring that strategic priorities are translated into clear actions, monitored effectively, and delivered through robust governance and operating structures.

This is a highly hands‑on role that combines strategic thinking with practical execution. The role-holder will take requests and priorities from the Group Chief of Staff, Head of Strategic Operations, Group Executive Committee and senior leaders, clarify the underlying need, and translate them into well‑defined requirements, deliverables and implementation plans. They will remain actively involved from initial scoping and stakeholder alignment through to execution, delivery and measurable follow‑through.

• Executive Governance & Operating Rhythm:
  Support the ongoing management of the executive governance framework and operating cadence across the organisation, including identification and implementation of enhancements across weekly executive decision forums, monthly business reviews, quarterly strategy / portfolio reviews, annual planning cycles, decision logs, action tracking, escalation routes and follow‑up disciplines.
• Strategic Planning & Business Management:
  Lead coordination with the Finance team & Group ExCo leads to support the strategic planning and business management lifecycle. Work with functional leaders to translate the business plan and strategic objectives into initiatives, actionable plans, KPIs, risks and dependencies, ensuring performance reporting supports prioritisation, escalation and course correction.
• Target Operating Model (TOM) Development & Implementation:
  Support the evolution, implementation and ongoing stewardship of the Group Target…