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Technical Support

Hybrid SaaS Customer Success Advocate — Onboarding & Adoption

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: Connecticut Innovations
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A growing education technology company is seeking a Customer Success Representative to lead customer onboarding and implementations. The ideal candidate will have a strong technical background, experience with SaaS platforms, and excellent communication skills. You will work closely with disability service providers to ensure their success with the EHR product. This is a hybrid role based in Stamford, CT, requiring 2-3 days in-office presence for optimal collaboration.
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