Birthday Parties & Events Coordinator

About Chelsea Piers Chelsea Piers is Connecticut’s premier sports, fitness, and events complex, offering a one-of-a-kind destination for sports, wellness, and family fun. Located in Stamford and modeled after the flagship New York City location, our 500,000 square-foot facility features world-class sports and fitness amenities, including tennis courts, ice rinks, turf fields, swimming pools, gymnastics, Ninja + Parkour programs, and a state-of-the-art fitness club with over 100 group fitness classes each week.

Beyond sports and fitness, Chelsea Piers is home to camps, birthday parties, field trips, leagues, special events, and community programming year-round. We are looking for energetic, hospitality-driven team members who are excited to create exceptional experiences for our members and guests.

At Chelsea Piers, no two days are the same. We offer a fast-paced, team-oriented environment with unique opportunities to grow, develop, and be part of a fun, family-centered culture.

About the Opportunity Chelsea Piers Connecticut is home to premier youth birthday parties, hosting more than 1,000 celebrations each year. For many families, a birthday party is their first experience with Chelsea Piers Connecticut, making this role an important ambassador for our brand and guest experience. This exciting position focuses on growing our birthday party business while delivering exceptional, memorable experiences for our guests and their families.

The Birthday Party & Events Coordinator will play a key role in driving birthday party sales and ensuring a seamless guest experience from initial inquiry through event execution. This position is ideal for an organized, energetic, and customer-focused individual with strong communication, sales, and event coordination skills who thrives in a fast-paced, team-oriented environment.

Status:
Full-Time;
Exempt

Schedule:

Sunday – Thursday, 9:00am – 6:00pm;
Schedule may vary based on business needs

Compensation: $45,000 per year Primary Responsibilities Sell and coordinate birthday parties via phone, email, and in person

Provide outstanding customer service throughout the booking, planning, and event execution process

Manage day-of event operations, including room setup, cleanliness, staffing coordination, guest arrival, and overall event flow Build and maintain strong relationships with party guests, families, and clients to enhance the Chelsea Piers experience and encourage repeat business

Support administrative and operational needs related to birthday parties with direction from the Parties Manager Maintain and distribute weekly party and event schedules to department leaders and staff

Coordinate catering requests and communicate directly with food vendors and hospitality partners

Confirm event details, guest counts, timelines, and customer preferences prior to each event

Enter and maintain accurate customer and event information within internal database systems

Assist with customer inquiries, data entry, and front-facing guest service responsibilities

Monitor and manage inventory for party supplies, decorations, and event favors

Coordinate staffing needs and scheduling for birthday parties

Process party and event transactions accurately and efficiently

Assist with event setup, execution, and breakdown as needed

Help create a fun, welcoming, safe, and memorable experience for all guests and families

Perform additional duties and special projects as assigned by leadership

Bachelor’s degree preferred

Strong customer service, sales, and relationship-building skills

Energetic, proactive, and team-oriented with a strong work ethic

Excellent verbal and written communication skills

Ability to work both independently and collaboratively in a fast-paced environment

Professional, polished, and courteous demeanor at all times

Strong organizational skills with exceptional attention to detail

Ability to manage multiple priorities, projects, and deadlines simultaneously

Comfortable working in a dynamic, guest-facing environment

Proficient in Microsoft Office, including Word, Excel, and Power Point Prior  experience in sales, hospitality, customer service, events, or recreation is a plus Flexible schedule with the ability to work one weekend day per week, and evenings as needed

Benefits

Complimentary Chelsea Piers membership & other discounts

Health, dental, and vision insuranceFSA Account, and other voluntary benefits

Free access to Linked In Learning Complimentary subscription to the Calm meditation appThis job is based at Chelsea Piers in Stamford, CTChelsea Piers is an Equal Opportuinty Employer
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