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Customer Success Advocate – SaaS Capital Planning

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: Finario
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Finario, based in Stamford, CT, seeks a Customer Success Associate to build strong customer relationships, guide onboarding, and ensure effective use of our capital planning platform. You will handle inquiries, troubleshoot issues, monitor account health, and collaborate with teams to enhance the customer experience.

The role emphasizes gathering feedback, promoting adoption of new features, and supporting customer retention through accurate CRM records and best practices.

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