Pediatric Front Desk Specialist FullTime
Listed on 2026-08-03
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical, Front Desk/Receptionist, Customer Service Rep
Benefits:
Free uniforms
Paid time off
Training & development
Vision insurance
401(k) matching
Dental insurance
Health insurance
Pediatric Front Desk Specialist (Full-Time)
Summer Pediatrics – Stamford, CT
Full-Time | Monday–Friday |
Join Our Team!
At Summer Pediatrics, we believe every child deserves exceptional care—and every family deserves to feel welcomed from the moment they walk through our doors. We are looking for a friendly, organized, and compassionate Pediatric Front Desk Specialist to become an essential part of our growing team.
If you enjoy helping people, thrive in a fast-paced environment, and love working with children and families, we'd love to meet you!
About Summer Pediatrics
Summer Pediatrics is a well-established, independent pediatric practice serving families in Stamford and the surrounding communities. Our mission is to provide compassionate, high-quality pediatric care while creating a positive experience for every patient and family.
Our front desk team is the heart of our practice. We are looking for someone who shares our values of:
Compassion
Empathy
Excellence
Accessibility
What You'll Do
As our Pediatric Front Desk Specialist, you'll be the first smile our families see and the first voice they hear.
Your responsibilities include:
Welcome patients and families with warmth and professionalism
Answer a high-volume, multi-line phone system and assist callers courteously
Schedule, confirm, and reschedule appointments
Verify insurance eligibility and collect accurate demographic information
Register new patients and update electronic medical records (eCW experience is a plus)
Collect copays and balances while explaining office policies
Process referrals, forms, and incoming documents
Communicate effectively with providers and clinical staff to ensure smooth patient flow
Assist families with the patient portal and registration forms
Keep the reception area organized, welcoming, and child-friendly
Perform additional administrative tasks to support daily office operations
We're Looking For Someone Who
Has exceptional customer service skills
Enjoys working with children and families
Stays calm and organized in a busy environment
Can multitask while maintaining accuracy and attention to detail
Is dependable, positive, and a team player
Communicates professionally in person and over the phone
Takes initiative and enjoys solving problems
Qualifications
Pediatric office experience is a plus
Spanish-speaking preferred
Experience with electronic medical records (eCW preferred)
Comfortable using Microsoft Office and basic computer applications
Excellent verbal and written communication skills
High school diploma or equivalent required
Why Join Summer Pediatrics?
At Summer Pediatrics, you're more than an employee—you become part of a team that truly cares about each other and the families we serve. We believe in teamwork, continuous learning, and creating a workplace where everyone feels valued.
Every phone call, every smile, and every interaction helps make a difference in a child's healthcare experience.
If you're passionate about delivering outstanding customer service and want to build a rewarding career in pediatrics, we'd love to hear from you!
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