IT Project Engineer

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthrigh t.Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to continued growth,we’relooking to add an IT Project Engineer our Projects Team. In this role,you'llplay a keypartin delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point.

You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.

• Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
• Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
• Complete assigned tasks as outlined in client Statements of Work (SOWs)
• Provide post go-live support to stabilize andoptimizeclient environments
• Collaborate with third-party vendors and co-managed teams to meet project objectives
• Maintain clear and thorough documentation of systems, tools, and project processes
• Communicate proactively with clients and internal teams about changes, outages, and project impacts
• Record daily time entries, expenses, and work notes in Connect Wise
• Send weekly client-facing project status updates andparticipatein check-in meetings
• Engage in team discussions, project debriefs, and continuous improvement efforts
• Take onadditionalduties and responsibilities as assigned

• Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
• Email platform migrations to Microsoft 365
• Server builds, upgrades, and full environment migrations
• Network infrastructure upgrades and complete overhauls
• Office ITbuild-outsfor new or expanding locations
• Business application deployments (e.g., CRM, ERP systems)
• 5 or more years of experience (preferred)
• Certifications such as MCSA, VCP, CCNAare a plus.
• Experience with platforms like Connect Wise, Cisco, Meraki, Datto, VMware, and Office 365isa bonus.
• Strong communication skills are essential for success in this role.
• Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
• Enthusiastic about taking on challenges in a growing company with a diverse client base.
• Self-driven and capable of working independently with minimal supervision.
• Excellent organizational skills and strong attention to detail.

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position.

Additional duties may be required.