Head of Group Business Risk – Resiliency

• Execute Risk & Resiliency frameworks for Group Benefits
• Manage the operational risk profile for Group Benefits across Technology, Cyber, Data, Model, Compliance, Third Party, and other domains
• Advise Group Benefits leadership and facilitate Risk Working Groups
• Escalate topics to appropriate risk committees
• Assess key risks at line-of-business and process levels
• Coordinate with business process owners and risk and control partners on risk action items
• Develop business continuity plans and resiliency solutions for critical dependencies
• Conduct regular testing and oversee plans
• Manage business coordination of Disaster Recovery and Crisis Management efforts
• Maintain the Group Benefits Risk Register in Service Now
• Establish reporting standards and ensure risk data quality and completeness
• Consolidate and synthesize risk data to assess residual risk and alignment with risk appetite
• Identify material risk themes and trends and inform leadership and governance discussions
• Coordinate issues, events, KRIs, and stress scenario analysis
• Promote first-line risk ownership, consistent standards, issue identification, and timely escalation
• Report to the Head of Business Risk & Resiliency

Requirements

• 5+ years of experience in operational risk management or a related risk discipline within the financial services industry
• Insurance experience preferred
• Group Benefits experience may be used in lieu of other experience
• Strong analytical, decision making and problem-solving skills
• Flexibility and resourcefulness in managing multiple priorities
• Ability to accelerate impact and desire to lead change
• Legally authorized to work in the United States without employer sponsorship/support now or in the future

Core Competencies

Demonstrates expertise in operational risk management, particularly within the financial services industry, with a focus on Group Benefits. Capable of developing and executing risk frameworks, business continuity plans, and ensuring data quality in risk reporting.

Highest-signal resume keywords

• Operational Risk Management
• Risk Framework Execution
• Business Continuity Planning
• Data Quality Assurance
• Analytical Decision Making

ATS Optimization Keywords

Hard Skills

• Risk Assessment
• Crisis Management
• Disaster Recovery
• Risk Register Maintenance
• Risk Data Consolidation

Soft Skills

• Analytical Skills
• Problem-Solving
• Flexibility
• Resourcefulness
• Leadership

Industry Keywords

• Financial Services
• Group Benefits
• Operational Risk Profile
• Compliance
• Third Party Risk

Tools & Technologies

• Service Now