Practice & Site Coordinator

Job Description

• Assist the Practice and Site Administrator in managing the daily operations of the practice locations.
• Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.
• Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
• Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
• Manages the processing of accounts payable in accordance with policies and procedures.
• Assists in the investigation of Accounts Receivable accounts and interactions with the Revenue Cycle.
• Reconciles monthly billing with appointment schedules for accuracy, identifies discrepancies and facilitates the correction.
• Works in collaboration with the Revenue Cycle to resolve patient billing related matters.
• Ensures mail is opened and processed, and offices are opened and closed according to procedures.
• Provides support to the front desk staff, schedulers and referrals as needed.
• Maintain payroll and PTO balance for all departmental employees in the department.
• Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors.
• Oversees and is responsible for maintaining and cataloguing records in storage.
• Supports and upholds established policies, procedures, objectives, quality improvements and safety.
• Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, Standards for Service Excellence and organizational values of:
  Teamwork, Integrity, Compassion, Respect and Accountability.
• Complies with departmental organizational policies and procedures and adheres to external agency requirements.
• Perform other duties as assigned.

• High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred.
• Must exhibit a high degree of responsibility in confidential matters.
• Knowledge of office record keeping and workflow processing is required.
• Ability to work independently and balance multiple priorities is required.
• Effective communication skills, both verbal and written;
  English proficiency required.
• Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.
• Strong interpersonal skills are required; broad based experience successfully working with physicians and individuals.
• Proficient in Microsoft Word, Excel, Outlook and EMR.