Managed Service Provider Senior Technician
Listed on 2026-02-16
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IT/Tech
IT Support, Technical Support, Systems Administrator
Company Description
Computronix, LLC empowers businesses of all sizes with reliable, scalable, and secure IT solutions to help them thrive in the digital age. With over 25 years of experience as a trusted Managed Service Provider, the company is committed to delivering innovative technology solutions and exceptional support to drive client success. Computronix builds long-term partnerships by exceeding expectations and staying at the forefront of industry advancements.
The company is dedicated to making a positive impact within the communities it serves while ensuring clients achieve seamless technology integration and growth.
This is a full-time, on-site role for a Managed Service Provider Senior Technician located in Stamford, CT. The Senior Technician will be responsible for providing top-tier technical support, managing complex IT systems, and implementing solutions for a diverse range of clients. Daily tasks include diagnosing and fixing hardware, software, and network issues, setting up and maintaining systems, performing system upgrades, and ensuring industry-standard security practices.
The role requires strong problem-solving skills and the ability to provide training and guidance to clients on IT best practices.
- Strong expertise in diagnosing and troubleshooting hardware, software, and network issues
- Proficiency in managing and maintaining IT systems, including servers, cloud services, and virtual environments
- Experience with implementing system upgrades and ensuring data security protocols are met
- Exceptional problem-solving skills and the ability to provide technical guidance to clients
- Ability to deliver excellent customer service and communicate technical concepts effectively
- Familiarity with standard tools, methodologies, and processes used in managed IT services
- Relevant certifications such as CompTIA, Microsoft, or Cisco are a plus
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
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