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Engineer, IT Support

Job in Stamford, Fairfield County, Connecticut, 06901, USA
Listing for: TATA Consulting Services
Full Time position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Systems Engineer
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below
Must Have Technical/Functional Skills

* Managed File Transfer (MFT) platforms - JSCAPE and Go Anywhere, Tidal Scheduler

* Production Support & Workload Automation

* Secure File Transfer protocols: SFTP, FTPS, HTTPS, AS2

* Job monitoring, scheduling and troubleshooting

* External partner connectivity setup & maintenance

* Certificate management (SSL/TLS, SSH keys)

* File encryption & PGP handling

* Incident, Problem & Change Management (ITIL)

Roles & Responsibilities

Tidal Scheduler (Workload Automation)

Create and manage N2M (Node-to-Mainframe) jobs

Develop, modify, and monitor batch jobs

Configure calendars, dependencies, job groups, and event-based triggers

Perform root cause analysis for job failures

Handle production deployments and scheduling enhancements

JSCAPE MFT

Create file transfer jobs and automated workflows Configure triggers (time-based, file-based, event-based) Manage secure protocols (SFTP, FTPS, HTTPS, AS2) Monitor logs and resolve transfer failures Perform server configuration and maintenance activities Troubleshoot file transfer failures and connectivity issues Work on encryption (PGP), certificates, and key management Support user onboarding and partner integrations

Support & Enhancements

Provide L2 support (incident, problem, change management) Perform impact analysis and implement enhancements Work closely with application teams and business stakeholders Prepare technical documentation and SOPs Participate in on-call support rotation (if required)

TCS Employee Benefits

Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:
Maternal & Parental Leaves.

Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.

Time Off:
Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $75,000 - $80,000 a year
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