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Conversational AI​/IVR Business Analyst — CX & IVA

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: LEVI, RAY & SHOUP, INC
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 50 - 70 USD Hourly USD 50.00 70.00 HOUR
Job Description & How to Apply Below
LEVI, RAY & SHOUP, INC is seeking a Business Systems Analyst - Conversational AI/IVR/IVA for a contract position in Stamford, CT. The ideal candidate will lead customer journey analysis and requirements definition for merger activities impacting IVR and IVA. Key responsibilities include conducting workshops, system analysis, and documenting business requirements. Candidates should have experience with Digital IVR, strong SQL skills, and must communicate effectively in English.

The position offers a pay range of $50-$70 per hour based on experience.
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