Corporate Audio Visual Technician

Position Summary

We are seeking an experienced AV Technician to support the daily audiovisual technology needs of our organization. This role is responsible for delivering high-quality end‑user support, assisting with the installation and configuration of AV equipment, performing break/fix maintenance, and providing operational support for internal meetings and events. The ideal candidate is service‑oriented, technically proficient, and capable of thriving in a fast‑paced corporate environment.

• Provide first‑line support for audiovisual systems, meeting room technology, and related end‑user issues
• Troubleshoot and resolve AV hardware, software, and connectivity issues in a timely manner
• Assist with the installation, setup, configuration, and testing of AV equipment and systems
• Ensure meeting rooms and AV spaces remain organized, functional, and ready for use
• Perform routine break/fix maintenance and basic repairs on AV devices and infrastructure
• Support internal meetings, presentations, and company events by preparing, operating, and monitoring AV equipment as needed
• Conduct pre‑event room checks to ensure all technology is functioning properly and rooms are fully prepared
• Respond to service requests promptly and professionally, ensuring a high level of customer satisfaction
• Escalate complex technical issues to senior AV staff, IT teams, or external vendors when appropriate
• Maintain inventory of AV equipment, accessories, and spare parts
• Document support procedures, service activity, and equipment status accurately
• Adhere to company safety standards, operational procedures, and technical best practices

• High school diploma or equivalent required; technical certification or associate degree preferred
• 3–5 years of experience in AV support, IT support, event technology, or a related field
• Solid knowledge of audiovisual systems, including displays, projectors, microphones, speakers, video conferencing platforms, and control systems
• Experience supporting conference rooms, training rooms, or corporate event spaces
• Familiarity with platforms such as Microsoft Teams, Zoom, and Webex
• Basic understanding of signal flow, structured cabling, and AV rack equipment
• Experience troubleshooting cabling, connectivity, and device compatibility issues
• Ability to quickly learn and support new technologies and tools
• Strong customer service, interpersonal, and communication skills
• Strong organizational skills and attention to detail
• Ability to lift and move AV equipment, including video displays and related hardware, up to 50 pounds, with or without reasonable accommodation
• Flexibility to support occasional early morning, evening, or special event schedules

• Experience using ticketing systems or service management tools
• AVIXA CTS or CTS‑I certification
• Relevant manufacturer training and certifications
• Primarily an in‑house, on‑site role within a corporate office environment
• Regular interaction with employees, presenters, vendors, and event stakeholders
• Requires movement between meeting rooms, offices, and event spaces throughout the day
• Occasional travel to other office locations may be required

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