Deskside Technician
Job in
Stamford, Fairfield County, Connecticut, 06925, USA
Listed on 2026-06-14
Listing for:
Stefanini Group
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Responsibilities
- Provide hardware/software support services to onsite client, including break/fix.
- Implement virus detection and eradication procedures.
- Diagnose end‑user system failures and implement repair solutions.
- Diagnose printer and peripheral device failures and implement repair solutions.
- Troubleshoot network devices to ensure connectivity from PC to network.
- 3+ years of corporate desk‑side support experience, focusing on Windows 7/10.
- Experience troubleshooting and replacing hardware on Lenovo PCs.
- Experience with Active Directory.
- Experience supporting Microsoft Office 2007, 2016, including Lync, Outlook Web Application, and Outlook 2016 client.
- Experience troubleshooting wireless connectivity issues.
- Quality customer‑service skills.
- VPN experience.
- Basic hardware printer support experience.
- Experience with Symantec products including Endpoint Protection, Bitlocker, SCCM, and RDP.
- Comprehensive benefits package including 401(k), paid time off, tuition reimbursement, medical, dental, and vision insurance.
- Opportunity to participate in professional development eLearning programs within Stefanini University and other virtual trainings.
- Work with brilliant minds in a global capacity.
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