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Learning Architect - Tech & Functions

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: Citizens Bank
Full Time position
Listed on 2026-06-17
Job specializations:
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 163000 - 200000 USD Yearly USD 163000.00 200000.00 YEAR
Job Description & How to Apply Below

Description

As a Learning Architect, you will help lead and shape the strategic evolution of the bank’s enterprise learning function by creating adaptive, future-focused learning strategies that align with business goals and emerging trends like generative AI. You will champion skills-based talent development, inclusive and innovative culture-building, and the design of scalable, hyper-personalized learning solutions. Leveraging data, systems thinking, and emerging technologies—including generative AI—you will serve as a key advisor and partner in guiding strategic planning, optimizing learning experiences, and ensuring the seamless integration with an offshore managed service model to provide state-of-the-art learning solutions for all colleagues.

Key Responsibilities
  • Strategic Leadership:
    Develop and execute a future-focused learning strategy in alignment with assigned businesses’ goals and objectives to drive enterprise capability building and workforce transformation.
  • AI & Digital Transformation:
    Develop generative AI-enabled adaptive learning capabilities, integrate neuroscience of learning, and anticipate the impact of AI on job roles and organizational learning capabilities.
  • Data-Driven Insights:
    Leverage data and predictive analytics to measure, track, and enhance learning outcomes and business impact.
  • Learning Ecosystem Design:
    Build and integrate an interoperable learning ecosystem, including learning experience platforms (LXPs), talent marketplaces, and AI-driven curation to create technology-enhanced experiences.
  • Change & Stakeholder Management:
    Lead change initiatives, manage partnerships, and foster alignment between learning strategies and measurable business objectives.
  • Collaborative Planning:
    Work across HR, Talent, and Analytics functions to connect learning with workforce planning, future skills forecasting, and resource prioritization.
  • Business Partnering:
    Apply influencing, consulting, and contracting skills to support business leaders in achieving objectives within the learning managed service model.
  • Relationship Management:
    Collaborate with the bank’s learning managed service provider to develop effective learning solutions and drive the implementation of the new enterprise learning operating model.
Experience & Qualifications
  • Track record of designing holistic learning solutions that drive measurable business transformation within large, complex organizations.
  • Expertise in driving organizational change and achieving tangible business outcomes.
  • Proficiency in leveraging data and analytics to assess learning impact.
  • Experience with AI-enabled learning platforms, learning analytics, and digital capability building.
  • Strategic thinker that is able to align learning initiatives with business objectives and emerging trends.
  • Experience influencing C‑suite and senior stakeholders on learning strategy.
  • Strong ability to manage key business stakeholders and collaborate across HR functions.
  • Demonstrated knowledge of adult learning theories, future‑of‑work methodologies, learning experience design techniques, talent ecosystems, and advanced learning technologies.
  • Advanced degree in Adult Learning, Human Resources, Organizational Development, Business Administration, or a related field preferred.
Key Skills Required
  • Strategic Learning Design:
    Ability to develop and execute learning strategies that align with business goals and drive enterprise transformation.
  • AI and Digital Capability:
    Proficiency in leveraging AI-enabled learning platforms and emerging technologies to create adaptive learning experiences.
  • Data Analytics:
    Competence in using data and predictive analytics to measure, optimize, and communicate the impact of learning initiatives.
  • Organizational Change Leadership:
    Experience in leading change management efforts and achieving business outcomes through learning solutions.
  • Learning Ecosystem Integration:
    Skill in building and integrating complex learning ecosystems, including platforms, talent marketplaces, and digital curation tools.
  • Consulting and Stakeholder Management:
    Strong influencing, consulting, and contracting skills to support business leaders and collaborate across HR and Talent…
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