IT Senior Manager, Wholesale Systems

IT Senior Manager, Wholesale Systems

vineyard vines is a successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines operates over 130 retail locations, including mainline and outlet stores, and an e-commerce business. In addition, vineyard vines is also carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US.

At vineyard vines we pride ourselves on Shep & Ian’s philosophy that “every day should feel this good” and “if you’re doing what you love, you’ll be successful”.

This position will report to the VP of IT Solutions Delivery and Support. The overall mission for this role is to provide application solution delivery and support services for the IT platforms supporting our Wholesale business, including the Blue Cherry order management system, the Rep Spark online shopping platform for Golf and licensing accounts, and our EDI communications with our wholesale customers.

This position also manages and supports systems integrations with key upstream and downstream application platforms, including the PLM Data Hub, Manhattan Active Omni, Blue Yonder MMS, Manhattan Warehouse Management Open System, Oracle Net Suite, and Databricks.

The role interacts with senior business leaders within Operations and Wholesale, wholesale customers, technology vendor partners, and the vineyard vines technology team. It is based at our headquarters in Stamford, Connecticut; remote candidates are welcome with normal EST hours and occasional travel to HQ.

Solution delivery project work and leadership involving Blue Cherry and our EDI platforms will range from 25‑50% of the responsibilities, depending upon business circumstances. Ongoing operational support responsibilities will range from 50‑75%.

• Troubleshoot EDI errors in the transaction maintenance
• Troubleshoot MMS PO and PO receipt errors in the transaction maintenance
• Resubmit ASNs and Invoices when requested or if there are any known failures
• Support Wholesale and Wholesale Ops with BC related issues
• Maintain EDI Customer set‑ups
• Maintain Scheduled Jobs
• Create reports in Report Builder
• Maintain Ship Vias
• Add/Disable users
• Add menu access for users
• Troubleshoot any missing 940 or 945s
• Run WMS and BC shipped order comparison
• Help Wholesale Ops with Manual EDI or Returns Loads
• Resubmit 832s to GXS when necessary
• Review any ASN chargebacks from Finance
• Support integrations with NuOrder, MMS and Warehouse Management
• Lead MRP and VMI initiatives

• Troubleshoot any EDI errors in Envision EDI Translator
• Troubleshoot any FTP errors in Lexicom FTP
• Maintain EDI Trading Partner set‑ups
• Monitor EDI transmission failures
• Resubmit failed EDI Transactions
• Maintain Inovisworks (Inovis/Opentext) EDI mailbox and catalog

• Troubleshoot any EDI import/export errors
• Support Wholesale Ops with any portal or interface issues

• Support users with troubleshooting ordering issues
• Support backend APIs to Blue Cherry

• B.A. or B.S. degree
• More than 7 years of professional experience
• 5+ years of experience in IT application solution delivery & support
• 2+ years of hands‑on experience with Blue Cherry
• Strong understanding of EDI transactions and workflows (850, 856, 810, 940/945, etc.)
• Experience with integration tools (FTP, APIs, middleware platforms)
• Strong troubleshooting and analytical skills
• Ability to manage multiple priorities in a dynamic, fast‑paced environment
• Excellent communication and collaboration skills
• Experience in the apparel industry, with a particular preference for wholesale experience
• Familiarity with EDI platforms such as Open Text, Inovis, or similar
• SQL and advanced Excel skills

• We have a fun entrepreneurial culture filled with truly “good” people
• We have multiple company outings as we believe spending time with the crew outside of work is part of the good life
• We offer a generous employee discount so you can represent our lifestyle on‑and‑off the boat
• We offer a competitive salary package, 401‑K, commuter benefits, and paid‑family leave
• We’ll invest in your career. Our company is continuing to grow and we’ll give you the opportunity to do the same, with a number of professional development opportunities to keep up with the company’s evolving needs.