Manager Business Analysis

Job Overview

Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Evaluates new applications and identifies systems requirements. Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems. Prepares communications and makes presentations on system enhancements and/or alternatives.

Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions. Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation. Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations. Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards.

Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives. Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed. Liaises with cross‑functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions.

Determines whether vendor deliverables align with business requirements and adhere to quality standards. Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices.

• 5+ years of work experience in the IT industry.
• 5+ years of experience acting as a liaison between IT development groups and business units for the development and implementation of new systems.
• 5+ years of experience collaborating with stakeholders and technology teams.
• 3+ years of experience with JIRA.
• 3+ years of health care system processing experience.

• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others).
• Adept at execution and delivery (planning, delivering, and supporting).
• Cloud experience (Azure, AWS, GCP).
• SharePoint experience.
• AI usage (Git Hub Copilot, Microsoft Copilot).

Bachelor’s degree, or equivalent experience (HS diploma + 4 years relevant experience).

40

Full time

The typical pay range for this role is: $66,330.00 - $. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.